We at Diligent Solutions believe that your business is no one else’s. Your privacy is important to you…and to us. So we’ll protect the information you share with us. To protect your privacy, Diligent Solutions follows different principles in accordance with world-wide practices for customer privacy and data protection.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you register on our site or when you download free software, order e-mail newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
If you choose not to register or provide personal information, you can still use most of www.dd-ready.com. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kind of information you want to receive from us by subscribing to various services, such as our electronic newsletters. If you do not want us to communicate with you about other offers regarding Diligent Solutions products, programs, events, or services by e-mail, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Diligent Solutions.
Diligent Solutions occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:
Diligent Solutions has taken measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
We guarantee your e-commerce transactions to be safe and secure. When you place orders or access your personal bank account information, you’re utilizing a secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.
Your personal information is not shared outside the company without your permission, except under conditions explained in this policy. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Finland or any other country where Diligent Solutions, its subsidiaries, affiliates or agents are located. If your information is stored or processed outside European Economic Area, we will do our utmost best to ensure that your information is processed in accordance with applicable legislation and this policy.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
NOTICE TO PARENTS
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
The Diligent Solutions site does not publish content that is targeted to children. However, if you are concerned about your children providing Diligence Solutions any personal information without your consent, Diligent Solutions offers a Kids account. It allows parents to give parental consent for the collection, use and sharing of children’s (ages 12 and under) personal information online.
ELECTRONIC PRODUCT REGISTRATION
When you buy and/or install a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across www.dd-ready.com, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you’ve already provided. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
What we do with the information you share
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.
We use other companies to provide services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Diligent Solutions will disclose your personal information, without notice, to our partner companies listed in www.dd-ready.com or if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Diligent Solutions or the site; (b) protect and defend the rights or property of Diligent Solutions and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Diligent Solutions, its Web sites, or the public.